Health care agents have seen their share of challenges in the industry.
But the pressure to perform at high-demand levels and provide quality care to patients who have come in with chronic conditions, such as diabetes, hypertension, and COPD, has brought new pressures on the health care industry to meet the growing demands.
In many cases, they’ve also seen patients’ health deteriorate, with many people losing their jobs.
In a new study published in The Journal of Health Economics, researchers examined how the medical profession responds to changing circumstances.
They found that doctors, even those with an extensive knowledge of the field, often fail to recognize and correct for these new challenges and the consequences.
The researchers conducted a two-year survey of about 100 health care agents in eight U.S. states and asked them about their experiences.
The survey was based on information about each agent’s knowledge and skills and about their work performance and satisfaction with their work environment.
“Our goal was to get an overview of what they had experienced, to look at their expectations, to get a sense of how the industry is responding to these pressures,” said David A. Smee, an assistant professor of economics and health policy at Harvard University.
“And then to understand what is the impact on the industry.”
The researchers surveyed agents in the healthcare industry in the spring of 2019 and asked for their responses.
They also asked for feedback from the agents, who were also surveyed.
Some agents said they felt pressured to perform well in the work environment, but they said they also felt a sense that the pressure was justified, given the high expectations of the agents.
“We have to be able to get the job done and get the service done and I can’t do the job without doing my best, even if it is stressful,” one agent said.
“I have to perform on the schedule and if the schedule is difficult, then I have to do my best.”
Others said they feel they are under pressure to make sure their patients’ care is safe, even though it’s not the healthiest job in the world.
“[Some agents] feel pressure to be really good, because it’s the only way to get their job,” said Dr. Elizabeth Wollman, an associate professor of psychiatry at the University of North Carolina, Chapel Hill, who was not involved in the study.
“But it’s also an opportunity for them to have a career.
And the job is so lucrative that it’s probably not a bad thing.”
In other cases, agents said the pressures are more than a little excessive.
“There’s a lot of pressure,” said one agent.
“They are being pressured to do their best.”
The study is not the first to examine the impact of medical pressures on health care workers.
A study by researchers at the Massachusetts Institute of Technology (MIT) last year found that health care professionals who were told to perform poorly in their jobs were more likely to become ill and die.
Another study from the University at Buffalo in 2016 found that nurses who were not adequately trained and properly trained to perform medical tasks were at a higher risk of experiencing medical errors and poor patient care.
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